How can I return an item?

If you are not 100% satisfied with your purchase from Indoook, simply follow the steps below to return an item: Contact our customer service team at cs@indoook.com We will log your return request and get your item picked up. We won’t keep you waiting! If your item is to be picked up by We will […]

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Am I eligible to get my money back?

Yes, you do!  When you return an item, it will take us 5 business days at the most to assess the refund eligibility against the return claim. We have 2 refund methods: Indoook Wallet refund (only for orders paid by Cash on Delivery): In this refund mode, we will credit your money to your Indoook […]

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How can I track my return order?

If you have the return Airway Bill number available; you can check your return order status on our courier partner’s website. The Airway Bill number and all necessary details will be sent to your e-mail address. 

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Non-returnable products!

Unfortunately, we are unable to offer returns for the following products: Item category Includes: Computer accessories and components Laptop skins, Laptop screen guards, Screen guard applicators, Keyboard skin, Printer Toners & Cartridges, CDs/DVDs, Movies and Software, Graphic Cards, Processors, Motherboards, Internal Hard Drives and RAMs Musical Instruments Wind instruments, Harmonica / mouth organ, Oils and […]

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